I am tryin to recover my account. I changed my password then forgot it and did not hav...

GetHuman1004718's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1004718 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1004718 can let us know if they help or not.
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The issue in GetHuman1004718's own words
I am tryin to recover my account. I changed my password then forgot it and did not have my account connected to any phone number so I could recover it. The old email that I did have connected w*the account and used was hacked so I haven't been able to use it. I have pictures and other things on my account that I would like to get to. And basically I would like to be able to have access to this account once again. I miss Facebook!! I just don't want to create another account. Can ya'll help?? I know there has to be some way that I can recover my account please!! The email account that was used was T*****@***.com and a phone number that I was using at the time was (***)***-****. Can ya'll help???
GetHuman1004718 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1004718
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 107501 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1004718 started working on this issue
Aug 17th, 2018 5:19pm
GetHuman1004718 indicated the issue is not fixed yet.
Aug 20th, 2018 6:26pm
GetHuman1004718 indicated the issue is not fixed yet.
Aug 20th, 2018 6:27pm