Actually I'm not exactly sure what happened. I have had Facebook for many years now and...

GetHuman-dhedgesr's customer service issue with Facebook from July 2018

10 views | 73706 similar | 0 following
Help with my Facebook issue
GetHuman-dhedgesr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dhedgesr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dhedgesr can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $5 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-dhedgesr's own words
Actually I'm not exactly sure what happened. I have had Facebook for many years now and never had a problem. Yesterday morning I was messaging on messenger and my phone made a notification ding and when I looked down at my screen it said that my session on Facebook had expired. I tried logging back in and it said incorrect password. I went to the forgot password and had it send me the *-digit code to get back into my account. Every time I tried punching in the six digit code that I was sent, it would not accept it. Now it's telling me that I am locked out of my account for ** hours. I waited ** hours already and tried again at noon today with the same result. It will not accept the recovery code that I am being sent. I have no idea what is going on.

GetHuman-dhedgesr did not yet indicate what Facebook should do to make this right.

How GetHuman-dhedgesr fixed the problem

We are waiting for GetHuman-dhedgesr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dhedgesr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dhedgesr
Jul 15th, 2018 - 5 years ago
Seen by 10 customers so far
Similar issue to 73706 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-dhedgesr started working on this issue
Jul 15th, 2018 5:23pm
GetHuman-dhedgesr shared this issue with friends on Facebook
Jul 15th, 2018 5:27pm
GetHuman-dhedgesr indicated the issue is not fixed yet.
Jul 15th, 2018 7:17pm
GetHuman-dhedgesr confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 9:50pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians