Facebook Customer Service Issues

To whom it may concern, I am reaching out to report an incident regarding my Facebook account to ensure the protection of my personal data. On 06.07.[redacted], when attempting to log in, I encountered difficulty accessing my Facebook account after multiple tries. Subsequently, I received calls from friends informing me that my account was sending messages of a pornographic nature, which came as a shock. I also tried accessing my associated email but faced similar login issues. Although I contacted customer support for my email, no resolution could be provided over the weekend. It has become evident that both my Facebook account and email were compromised. I have taken steps to notify the authorities and the police to safeguard my personal information. I urgently request the deletion of my Facebook account for data protection, given the worrisome situation. The Facebook account is under the name Радослава Узунова, with the last known password being 198477radito. The email linked to the account is [redacted] Any correspondence should be directed to [redacted] I eagerly await your response. Thank you, Radoslava Uzunova

I was recently informed that my online marketplace was disabled due to a potential hacking incident connected to Facebook using Google servers. I was advised to purchase Google Play cards to resolve the issue. Subsequently, I was instructed to provide multiple $50 and $[redacted] Google Play cards. Despite trying to contact customer service, I was unable to reach them and received an email requesting an additional $[redacted] Google Play card. The email promised a refund of $[redacted] plus $75 for inconvenience, appearing to be from Facebook. However, I feel I've been scammed out of $[redacted], which has put a strain on my finances as I am on disability. I am unsure how to address this escalating situation, especially since it has caused my bank account to become overdrawn. Any assistance in this matter would be greatly appreciated.

I am reaching out to report a hacked account. My account was compromised today right after deactivating it. Despite numerous attempts, I am unable to regain access as the password has been changed. Resetting the password is also not an option since I no longer have access to the associated email or phone number. I have informed my friends and family and created a new account solely to report the issue. I urge for immediate assistance in deactivating the hacked account due to the sensitive nature of the content in my inbox. The hacker(s) have also posted inappropriate material on my profile, causing distress among my connections. The Facebook account in question belongs to Leila T. Thank you.

Dear Sir/Madam, I have been a member of the Facebook community for 7 to 8 years, joining in [redacted]. Losing access to my account would be truly heartbreaking as it holds so many cherished memories and connections, especially after recently getting married. Unfortunately, I reset my phone in June [redacted], resulting in the loss of all data, including my Facebook ID and password. Despite numerous attempts, I have been unable to recover my account. To add to the complexity, I accidentally created another account with the same phone number. My Facebook account is incredibly important to me, representing my social image and a significant part of my life. The thought of starting anew is distressing. I am reaching out for assistance in resolving this issue. I have attached screenshots for reference. Thank you, Monojit Das

I need help dealing with a situation involving my ex-boyfriend who scammed me. He used a fake name, Sean Teff Mathews, and manipulated me into purchasing a phone for him under a 2-year agreement on my Sprint account. He then moved the phone number without my consent, leaving me with the charges. He refuses to return the phone to me, and I have text messages proving his deceitful actions. I am looking for advice on how to retrieve deleted messages to provide as evidence to the police. It's important to note he is on parole and violating his probation, and I want to expose his pattern of scamming women for money before disappearing.

Dear Sir/Madam, I have been a member of your Facebook community for 7 to 8 years, starting in [redacted]. My account holds many treasured memories and connections that are incredibly important to me. Unfortunately, due to resetting my phone in June [redacted], I lost access to my Facebook account along with all the associated data, including photos, friends, and reputation. Despite numerous attempts, I have been unable to recover my account. Complicating matters, I inadvertently created a second account using the same phone number, which has caused further issues. My Facebook account is a significant part of my social life, and losing it permanently is distressing. I have attached screenshots for reference and included some relevant details below: Phone: [redacted] Contact email: [redacted] I am struggling with not being able to access my account and the thought of starting anew is disheartening. Any assistance you can provide to help me regain access to my original account would be greatly appreciated. Thank you for your attention to this matter. Warm regards, Monojit Das

Dear Sir/Madam, I have been a member of your Facebook community since [redacted]. My account holds many cherished memories of friends, family, and my recent marriage. Unfortunately, I lost access to my account after resetting my phone in June [redacted]. Despite numerous attempts, I have been unable to recover it. To make matters worse, I inadvertently created a second account using the same phone number, causing further complications. My Facebook account is extremely important to me, representing my second life and social image. The thought of starting anew is distressing. I am reaching out in the hopes of regaining access to my original account with the username DAS S MONOJIT. I have attached screenshots and provided details for your reference. Phone: [redacted] Contact Email: [redacted] Thank you for your attention and assistance. Warm regards, Monojit Das

I posted a comment on my Facebook profile that was not directed at anyone in particular. My account got flagged for hate speech, and now I am unable to use Facebook for three days. The comment was about a general feeling, not targeted at anyone specific who could harm me. I believe in situations like this, individuals should be contacted to discuss the issue rather than being penalized immediately. I am frustrated because expressing my feelings was deemed as hate speech, even though it was not. I find it unfair that Facebook allows others to name-call freely, yet penalizes me for a comment like "men are jerks."

Recently, my name and photo were used to create a Facebook account. I deleted my Facebook account in June, but this has happened before. Facebook suspended both accounts previously, and I had to contact them to reactivate my old one. This time, an account was created using my photo and name. I want to either remove my name from being used on Facebook or get information on preventing this in the future. I do not have a Facebook account and don't want one because someone has used my information twice now. My name is Jerod Childs. I provided my email for correspondence or a solution to avoid this happening again.

I received a message from someone claiming to be Debbie Marks from Facebook regarding an online Facebook promo organized by Mr. Mark, the CEO of Facebook. The message states that my Facebook profile was selected for a draw, and I have won $[redacted],[redacted]. They are requesting personal information to complete my winning certificate, including my full name, contact address, email address, phone number, and occupation. I'm not sure if this is real or not. Can anyone confirm the authenticity of this message?

Subject: Report of Fake Profiles Using Same Pictures Hello Facebook Team, I have not received any acknowledgment for my previous emails regarding this matter. How can I proceed and who should I contact? I am attaching pictures sent to me by someone named Freda Benewaa, along with WhatsApp messages. It is clear that two different profiles under the name Judith Abagi are using pictures of Freda Benewaa. It seems that Freda Benewaa's date of birth on Facebook is different from what she told me via WhatsApp, which goes against your rules requiring accurate information. These profiles violate your community standards regarding misrepresentation and impersonation with the intent to deceive others. I urge you to look into this case promptly. Thank you, Brian F.

I had an account associated with my previous phone number, but I changed phones from an iPhone to an Android device. I forgot my Facebook password and can't receive the reset on my old phone number. I haven't used the email linked to my account in years as I always accessed through the app. I recall a couple of past passwords but not the current one - they were daniel76, daniel403, daniel9377, and maybe daniel40376. My new phone number is [redacted]. Any help is appreciated. Thank you.

I woke up to find that my Instagram account had been hacked. Someone sent a message I didn't write, changed my profile picture, and set my gender as male. Upon trying to log into Facebook, I discovered it's now in Arabic. The hacker added 16 new Arabic contacts with phone numbers. I managed to revert my email and delete the added contacts. However, my Facebook page remains in Arabic, and I can't switch it back to English. I would appreciate a call at 1-[redacted] or a prompt email response. Thank you.

This post contains inappropriate content and goes against the forum's guidelines. I am disappointed to see such hate speech. Let's strive for a respectful and inclusive discussion. Your post has been re-evaluated and is now back up following a review. Thank you for understanding.

One morning, I woke up to find that Facebook had logged me out due to an expired session. Unfortunately, I had forgotten my password and couldn't recall the email linked to my account. As a result, I am now locked out and unable to access precious pictures of my niece, my chickens, and my jeep. I am eager to regain access to my account and retrieve my photos. Any assistance would be highly appreciated as I have exhausted all my efforts to resolve this issue on my own. I am feeling extremely frustrated and on the verge of tears. I am willing to provide any necessary verification to confirm my identity. Thank you in advance for your help.

Hello, I deactivated my account in late December of [redacted]. I am currently trying to regain access to my account but have forgotten the email address or phone number associated with it. I don't believe I added a phone number to the account originally. I have noticed that my phone number, [redacted], and email address, [redacted], are being used on other accounts that do not belong to me. My username is m.me/jamaicanrudegal faye and my account name is listed under Faye Edward's, originally it was jamaican rudegal Faye. The profile picture for my Messenger account (Faye Edwards) is currently blacked out, but I still use it to talk to friends occasionally. I am willing to provide any necessary proof, including identification, to regain access to my Facebook account. Thank you.

In April, I noticed I was mistakenly blocked from FB Marketplace. This happened after refusing a scammer's return request for a phone I sold in working condition. I was using the phone without issues before upgrading. I discovered the block when I couldn't access my listings, with no prior notification or explanation. It took me by surprise as it didn't specify a ban initially, just failed to load. Despite my persistent efforts over 3 months, reaching out to Facebook through various platforms seeking resolution, I haven't been able to connect with a representative for assistance. My account remains blocked without any progress in resolving the issue.

My girlfriend shared my account information with her friend who then changed my password without my knowledge. I was unaware of this for about a month, believing my account was hacked. When I discovered the truth, her friend couldn't recall the new password. I cherish the memories and personal data on that account, created a long time ago. Unfortunately, I can't access the associated email as I no longer have the old phone number. I seek assistance to regain access to my account, which was used on my current Samsung Galaxy S6 Edge, replacing a broken LG phone. I urge anyone reading this to help me recover my account. The email linked to the account is [redacted], and the previous password contained "Sandstorm" followed by digits like "[redacted]" or "[redacted]." Your help is greatly appreciated.

I received a notice about a hacking attempt on my account in Canada. It said to change my password. I tried, but I don't understand what SMS is. I couldn't figure out how to receive it on my phone and copy it. It mentioned that Facebook would send a recovery code to my email at [redacted] What does that mean? I don't remember my Gmail, which my son helped me set up before he passed away. I sent it to my email at embaqrmail.com, but when I entered the code, it wasn't recognized. Then I encountered a captcha - it asked me to confirm I'm not a robot. I tried to follow the instructions, but it mentioned something about being too fast. I was looking for letters or numbers to type. Later, while chatting with someone on Messenger, it abruptly ended with a click and a time limit. I didn't know there was a time constraint! How do I talk to someone on Messenger once connected? I'm lost with the process, and despite reading, I'm unfamiliar with the terms. I couldn't transfer from Facebook on my phone to Google to access CenturyLink for my email. Now I'm blocked, and I can't figure out what I did wrong. I'm left searching online to solve the problem. Facebook now tells me to create a new password with specific requirements. I included six numbers, a symbol, and a letter, but Facebook doesn't accept it! What should I do now? My teacher uses Messenger on Facebook for communication, but I can't get through. Should I try opening a new account again? Facebook says they will verify my information and get back to me. It's asking for my birthday to direct age-appropriate content to me - how long will this take? Do they have a live customer service representative to guide me through this?

I shared an image criticizing Trump in a comment on AOL, which was deemed inappropriate. The image was not explicit, and there was no offensive language. I suspect a complaint prompted this action, likely from a political opponent. The image drew a parallel between Nazi actions in concentration camps and current border policies. Blocking my account feels like a violation of my right to free speech. As someone who saw post-WWII Germany firsthand, I am wary of ultra-right-wing ideologies taking hold. I stand against any such movement in the United States.