We keep getting an email that you need more information or you are going to do somethin...

GetHuman-kjbelfi's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-kjbelfi's own words
We keep getting an email that you need more information or you are going to do something to our account—but no wAY to contact you.: (this is concerning Coalition for Quality End-of-Life Care)*“Are you a local business or public place.* *Please let us know what type of Page this is.* * * * *If we don't hear from you by July ** the Page won't be listed as a place people can check in.* * * * *Confirm Page Info”* * We are a ***c* organization. We do not have a building but we frequently hold programs and it seems people should be able to check in if they are attending one of our programs (which are held at various physical locations).**Please help us understand what you need from us. Following the link in the message does NOT tell me what you need.

GetHuman-kjbelfi did not yet indicate what Facebook should do to make this right.

How GetHuman-kjbelfi fixed the problem
I don't know--I kept sending them what they asked for--then replied to emails that I had already sent what they asked for. They finally said they had verified my page.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kjbelfi
Jul 7th, 2018 - 4 years ago
Fixed
GetHuman-kjbelfi shared how to fix
Seen by 7 customers so far
Similar issue to 66341 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-kjbelfi started working on this issue
Jul 7th, 2018 8:34pm
GetHuman-kjbelfi indicated the issue is not fixed yet.
Jul 21st, 2018 12:48am
GetHuman-kjbelfi confirmed the issue is fixed. Hooray!
Jul 25th, 2018 11:42am