I have a issue. Not sure if this is where I go about it. I had went to a home for a ser...

GetHuman858170's customer service issue with Facebook from July 2018

6 views | 66210 similar | 0 following
Help with my Facebook issue
GetHuman858170's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman858170 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman858170 can let us know if they help or not.
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The issue in GetHuman858170's own words
I have a issue. Not sure if this is where I go about it. I had went to a home for a service and I wasn’t happy with it. I ended up letting the lady know and I asked for a refund but realised that I wasn’t going to get one which was fine. I just wanted something for having all my money wasted. She put photos up of the service on Instagram and I eventually asked them to be taken down. She wouldn’t do that and ended up ignoring me when I asked again. Maybe a day later, I posted a review on her Facebook page saying everything that happened and what I wasn’t happy with. She then posted a status on her Facebook page with images of the service and our Facebook conversation with a caption included. *This lady is humiliating me on Facebook which I would call cyber bullying. She is also screenshotting more reviews I have put on Facebook and sharing them. Saying I do it to everyone which is false. I also write bad reviews if I feel as though it’s bad enough to write one. If it’s constantly on my mind. Everyone has their opinion and their experience. Mine so happened to be bad with her. And she can’t take that. *She said that if I don’t take the review down that she will bring a solicitor into this. *I only wanted my photos down and since she didn’t do that I decided to write a bad review. Once she said she would bring a solicitor into this I decided to just take down the review. I text her today asking for her now to remove the status that’s humiliating me. So many people are liking and commenting on it. It has been bringing me down. I only wanted my photos to be taken down and since she couldn’t do that I wrote the review. I didn’t want petty drama out of it. Reviews are there for bad and good. Not only for good. It’s there for everyone to write down their experience. *I went to the police station just before asking what they could do. They couldn’t do anything and they told me to message you guys (Facebook) *I really hope you’s can take down the post and keep it down. It’s not nice to be humiliated on social media for the world to see. Considering where I live is a small state. I don’t want to be known as someone who just writes bad reviews. *I hope you can help me **Thank you for taking your time to listen * **Her Facebook page ( elite hair extensions Canberra )

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Facebook

Customer service issue
Reported by GetHuman858170
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 66210 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman858170 started working on this issue
Jul 7th, 2018 4:09pm
GetHuman858170 indicated the issue is not fixed yet.
Jul 7th, 2018 5:16pm
GetHuman858170 indicated the issue is not fixed yet.
Jul 7th, 2018 5:30pm