Originally, about ** months ago, a FB account was opened using my other email address...

GetHuman-rcgmaddo's customer service issue with Facebook from July 2018

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The issue in GetHuman-rcgmaddo's own words
Originally, about ** months ago, a FB account was opened using my other email address - *****@***.com - by someone who was not me and was unknown to me. I warned you at that time about the inappropriate and unauthorized use of my email address. I never heard from anyone at FB about my complaint. I monitored the account for * months (I think it was a UK account). Eventually, activity died down to a non-existent level, at which time I successfully changed the password to the account, changed the email address to *****@***.com and changed the name to my middle name – Craig Francis. Later I included my first and last name and changed it to Russ C F Garvey.**Recently, in the last ** days, I have been signed up by someone else for about a dozen FB groups* something I did not authorize, nor participate in. I deleted my membership in these groups as soon as I received the messages alerting me to my “joining.” I assume this activity is what prompted FB to flag my account. FB asked for a picture to verify ownership of my FB account. I did so, but this will NOT resolve the problem since I have NEVER posted a picture of myself on my FB account. Please respond to this message on either of the email addresses listed in this message.
GetHuman-rcgmaddo did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-rcgmaddo
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 62823 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rcgmaddo started working on this issue
Jul 3rd, 2018 4:11pm
GetHuman-rcgmaddo indicated the issue is not fixed yet.
Jul 3rd, 2018 6:37pm