Last year **** in April, someone reported that I am using fake name. But I was using my...

GetHuman-das_jula's customer service issue with Facebook from July 2018

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The issue in GetHuman-das_jula's own words
Last year **** in April, someone reported that I am using fake name. But I was using my official name along with my nickname in brackets.*Julan Das (Ishaan)**So, I submitted my Resident card and educational certificates. The photos were not clear unfortunately. Therefore, I was asked to submit them again clearly. Hence I resubmitted. And after submitting the following message appeared. **"Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can".***Its more than a year now & still this above message comes up whenever I try to login my profile. So what's going on?**I checked with my friends and my profile is still active. But FACEBOOK is not paying attention to it.***I am upset as I have lots of precious memories it. I am still hoping to have access to that email. ***Thank you.
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Facebook

Customer service issue
Reported by GetHuman-das_jula
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 62480 others
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GetHuman-das_jula started working on this issue
Jul 3rd, 2018 8:00am