In august of ****, my facebook was hacked. I could not reset my password because I did...
GetHuman-sgatesx's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sgatesx's own words
In august of ****, my facebook was hacked. I could not reset my password because I did not have access to the email address I have been using. I have had this account for well over ** years. So. I reported the problem to facebook through the help desk,. explained my issue and they asked me for my forms of ID. I sent that. and once I sent it all I received an email for facebook telling me that everything was ok and I should be able to reset my password and move forward. that however did not work. well about * weeks later I went to jail. I was incarcerated from august **** to april ****. once I was released I tried to log back into my facebook and it said my account was now disabled. this account I am trying to get into is *****@***.com this account has every single photo of my * fiances that have now passed away. I am unable to get these photos back. the only place they exist is on facebook. please help me log back into this account. it would mean the world to me. thank you,.**again the account I am trying to log into is *****@***.com
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