Yes Facebook asked me to send in a pic of me. so i did and my account has been locked s...

GetHuman-gokuns's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-gokuns's own words
Yes Facebook asked me to send in a pic of me. so i did and my account has been locked saying waiting to check photo or something like that, my account is *****@***.com, i have changed my password like *-* times now. still locked out. I want the Facebook account reopened please. I play war game on there and now i have been attacked and i have lost months and months of stuff and all my ***,*** are died, i need to get into my account so i can heal my troops and maybe recover some of the resources. please please help, i have never been locked out of Facebook this long before, I travel all around the world on my new job, im going to be in the united states for some time ** months. i have a new phone and new laptop im using to sign into account. but my old phone that ive been playing on since i started the account is ********* doesn't work either because its locked out. please please contact Facebook and have them unlock my account. *****@***.com. thanks in advance
GetHuman-gokuns did not yet indicate what Facebook should do to make this right.
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How GetHuman-gokuns fixed the problem
I wrote to you and now its fix. Thank you sooo much for all you did to fix the problem.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-gokuns
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman-gokuns shared how to fix
Seen by 19 customers so far
Similar issue to 249 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gokuns started working on this issue
Jun 5th, 2018 5:05pm
GetHuman-gokuns confirmed the issue is fixed. Hooray!
Jun 7th, 2018 1:13am