Need the details of fb withdrawal of individual targeting selections, but nobody at fb seems to know or care.

GetHuman-jwdhimse's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-jwdhimse's own words
get some pretty simple information from these geniuses. ... I'm managing the advertising for three clients - none of whom are sure when they'll loose the ability to 'select' age, income, or other individual selections for their ads. Meanwhile, no phone support is offered by you, very poor customer support is available, and it seems a secret when the big change will occur. This damages my clients, and they need stability. You are not helping, but hurting by not being responsive. Please put me in contact with someone who can & wants to help. If you can find anyone.
that they are way too full of themselves
someone who has some knowledge of fb plans and why this is important to advertisers.
about to try every other marketing channel that is actually dependable
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facebook advertising
Customer service issue
Reported by GetHuman-jwdhimse
Jun 4th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 469 others
0 customers following this
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Timeline
GetHuman-jwdhimse started working on this issue
Jun 4th, 2018 8:05pm
GetHuman-jwdhimse indicated the issue is not fixed yet.
Jun 6th, 2018 1:27pm
GetHuman-jwdhimse indicated the issue is not fixed yet.
Jun 6th, 2018 1:31pm
GetHuman-jwdhimse indicated the issue is not fixed yet.
Jun 6th, 2018 1:58pm
GetHuman-jwdhimse indicated the issue is not fixed yet.
Jun 8th, 2018 1:54pm