Facebook will not respond to me at all. I have been trying for almost * months to get my password back.

GetHuman701336's customer service issue with Facebook from May 2018

11 views | 203 similar | 0 following
Help with my Facebook issue
GetHuman701336's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman701336 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman701336 can let us know if they help or not.
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The issue in GetHuman701336's own words
I am a facebook user and my phone number is unrecoverable. My page was made under the phone number ***.***.****. I am Jon Daniel the person who created the account. I have been trying for two months to get back into my account and have tried everthing.*As a seperated father this is the one avenue my two daughters have available to contact me should they choose to do so. I really really need to regain access to this. My new number is ***.***.**** and my email is *****@***.com. I can provide you photo id if need be. My account was created on December **th **** if memory serves me correctly.*Please help!!
My x wife has changed my password and deleted my children from my profile.

GetHuman701336 did not yet indicate what Facebook should do to make this right.

My company wanted me to do some advertising on face book but I have prevented it until this is resolved.
How GetHuman701336 fixed the problem

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Facebook

Customer service issue
Reported by GetHuman701336
May 20th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 203 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman701336 started working on this issue
May 20th, 2018 11:49am
GetHuman701336 indicated the issue is not fixed yet.
May 20th, 2018 11:50am
GetHuman701336 indicated the issue is not fixed yet.
May 21st, 2018 10:45am
GetHuman701336 indicated the issue is not fixed yet.
May 21st, 2018 10:46am
GetHuman701336 indicated the issue is not fixed yet.
May 21st, 2018 2:32pm
GetHuman701336 indicated the issue is not fixed yet.
May 23rd, 2018 7:11pm
GetHuman701336 indicated the issue is not fixed yet.
May 23rd, 2018 7:15pm
GetHuman701336 indicated the issue is not fixed yet.
May 23rd, 2018 8:59pm
GetHuman701336 indicated the issue is not fixed yet.
May 24th, 2018 11:01pm

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