My account name used to be shawn oliver cassidy. I changed it to shawn richard because...
GetHuman-scassa's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-scassa's own words
My account name used to be shawn oliver cassidy. I changed it to shawn richard because i was being harassed.*Now there is a fake account using the name shawn oliver cassidy. *Using a picture of me holding a shoe over my head, that they took from a closed facebook group. *They are trying to pretend to be me and are trying to find my friends to harass me. They have stolen lictures and personal information of mine. **I have reported the account and the pictures of me and they are still there and you said that the account is ok. **You need to take that fake account down that is pretending to be me with a stolen picture. They are harassing me big time. *You need to make them provide information proofing they are who they say they are. So you can see that they are lying. *This is harassment big time. *The fake account that is pretending to be me once again is "shawn oliver cassidy" and it is using a stolen picture of me holding a black shoe over my head. *My email is *****@***.com
GetHuman-scassa did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-scassa fixed the problem
We are waiting for GetHuman-scassa to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.