I'm at home supposed to have internet thro shaw and when I go on the app for menenger i...

GetHuman-pinkweed's customer service issue with Facebook from April 2018

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The issue in GetHuman-pinkweed's own words
I'm at home supposed to have internet thro shaw and when I go on the app for menenger it stays waiting to reconnect and can't chat on there play games. This been going on for some quit time I've had people here for Internet and cable in last week . It seems to work when I connect when I'm at work through their internet free wifi but yet when I'm home I can't get it to work. Last of it all I have I seven plus phone and my kids seem to be able to go on to app on there phones in my house but I'm not able to their on I phone * older phones .i just tried calling you someone answered then hung up .i also saw your scamm that going on about Facebook using our phone number people hacking and searching up other people in formation .
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Facebook

Customer service issue
Reported by GetHuman-pinkweed
Apr 25th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 723298 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pinkweed started working on this issue
Apr 25th, 2018 11:21pm