I have posted a n ad for my poetry website on FB for *.** per day as advertised then ad...

GetHuman-hannelor's Report a Problem issue with Facebook from April 2018

3 views
 | 
725412 similar
 | 
0 following
Help with my Facebook issue
GetHuman-hannelor's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hannelor will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hannelor can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hannelor may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hannelor's own words
I have posted a n ad for my poetry website on FB for *.** per day as advertised then added a boost for app *.**. Within a little over a week I was paying ***.** on MC. Shortly after another ***.** then ***.**. I was not consulted nor did I approve this. I searched for your Phone Nr a and talked to three different men. Apparently they checked my account and stated that FB made a mistake and it would return my money. However, to do so I had to purchase * **.** iTune cards. I did so, read them the digits, waited for a very long time, was told I had given them one wrong number and advised to buy another *. Now, after ***.** dollars, I would have to do it again because the whole process became invalid. They also assured me these expenses would be also reimbursed. I can not believe that FB has such a policy. I feel like being scammed again through FB. I have been already taken for over * ***.*** by people claiming to be executives of your company. I have tried everything to solve my problem, but to no avail. Please look into this. I would appreciate it very much. Thank you.
GetHuman-hannelor did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hannelor fixed the problem
We are waiting for GetHuman-hannelor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hannelor fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman-hannelor
Apr 25th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 725412 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hannelor started working on this issue
Apr 25th, 2018 6:48pm
GetHuman-hannelor shared this issue with friends on Facebook
Apr 25th, 2018 6:48pm