I have posted a n ad for my poetry website on FB for *.** per day as advertised then ad...

GetHuman-hannelor's Report a Problem issue with Facebook from April 2018

3 views | 141982 similar | 0 following
Help with my Facebook issue
GetHuman-hannelor's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hannelor will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hannelor can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-hannelor may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hannelor's own words
I have posted a n ad for my poetry website on FB for *.** per day as advertised then added a boost for app *.**. Within a little over a week I was paying ***.** on MC. Shortly after another ***.** then ***.**. I was not consulted nor did I approve this. I searched for your Phone Nr a and talked to three different men. Apparently they checked my account and stated that FB made a mistake and it would return my money. However, to do so I had to purchase * **.** iTune cards. I did so, read them the digits, waited for a very long time, was told I had given them one wrong number and advised to buy another *. Now, after ***.** dollars, I would have to do it again because the whole process became invalid. They also assured me these expenses would be also reimbursed. I can not believe that FB has such a policy. I feel like being scammed again through FB. I have been already taken for over * ***.*** by people claiming to be executives of your company. I have tried everything to solve my problem, but to no avail. Please look into this. I would appreciate it very much. Thank you.

GetHuman-hannelor did not yet indicate what Facebook should do to make this right.

How GetHuman-hannelor fixed the problem

We are waiting for GetHuman-hannelor to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hannelor fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman-hannelor
Apr 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 141982 others
0 customers following this

Timeline

GetHuman-hannelor started working on this issue
Apr 25th, 2018 6:48pm
GetHuman-hannelor shared this issue with friends on Facebook
Apr 25th, 2018 6:48pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies