It seems that my account was hacked about an hour ago and tagged every single one of my...

GetHuman-kkcoates's Hacked or Disabled Accounts issue with Facebook from April 2018

33 views | 10000 similar | 0 following
Help with my Facebook issue
GetHuman-kkcoates's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kkcoates will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kkcoates can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kkcoates's own words
It seems that my account was hacked about an hour ago and tagged every single one of my Facebook friends in the comments of a random post that they made that ended up leading to nothing. I wouldn't be so frustrated if my account wasn't blocked from commenting on all posts. I did everything I could to reverse the damage on Facebook. First, I sent out a post apologizing to all my friends about having tagged them in some bizarre post. Then I found the post, deleted all the comments and then the post itself. Following, I changed my password and force logged out of all other devices. Even though I did this, I am still blocked. I sent multiple comments into Facebook Support Page trying to get my account unblocked. All I want is to be able to comment on other people's posts again. I shouldn't be punished for having my account hacked. Please help me fix my problem. Thank you.

GetHuman-kkcoates did not yet indicate what Facebook should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-kkcoates
Apr 25th, 2018 - 5 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-kkcoates started working on this issue
Apr 25th, 2018 6:47pm
GetHuman-kkcoates shared this issue with friends on Facebook
Apr 25th, 2018 6:51pm
GetHuman-kkcoates indicated the issue is not fixed yet.
Apr 25th, 2018 9:10pm

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