It seems that my account was hacked about an hour ago and tagged every single one of my...
GetHuman-kkcoates's Hacked or Disabled Accounts issue with Facebook from April 2018
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Help with my Facebook issue
GetHuman-kkcoates's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kkcoates will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kkcoates can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kkcoates's own words
It seems that my account was hacked about an hour ago and tagged every single one of my Facebook friends in the comments of a random post that they made that ended up leading to nothing. I wouldn't be so frustrated if my account wasn't blocked from commenting on all posts. I did everything I could to reverse the damage on Facebook. First, I sent out a post apologizing to all my friends about having tagged them in some bizarre post. Then I found the post, deleted all the comments and then the post itself. Following, I changed my password and force logged out of all other devices. Even though I did this, I am still blocked. I sent multiple comments into Facebook Support Page trying to get my account unblocked. All I want is to be able to comment on other people's posts again. I shouldn't be punished for having my account hacked. Please help me fix my problem. Thank you.
GetHuman-kkcoates did not yet indicate what Facebook should do to make this right.
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GetHuman-kkcoates indicated the issue is not fixed yet.
Apr 25th, 2018 9:10pm
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