Last night I kept receiving a security verification notice when I was trying to share a...
GetHuman-janaspad's customer service issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman-janaspad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-janaspad's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janaspad will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-janaspad can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-janaspad may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-janaspad's own words
Last night I kept receiving a security verification notice when I was trying to share a couple posts. This was quite concerning to me after reading why you would do such a block stating I was doing something wrong and maybe I didn't know it was wrong, etc.. I then realized that a man that I am involved in some legal issues with - all the photos that he tagged me in that I could see on the left side of my wall were gone as well as all the Instant Messages that went back and forth between us for quite some time were also missing? Can you enlighten me why this happened and how I get those IM's back as they contain information concerning our legal issues? Why would he be able to get my account disabled like that? He is playing games and this is quite concerning to me that he could achieve this. His name is George Firis. I had accessed his Facebook information previously after he provided his passwords to me to notify people of his whereabouts, etc., I did not hack his account in any way shape or form as like I said he provided the passwords to me and I have not accessed his account in quite some time already.*Thank you for your quick response to this matter. You can reach me at ***-***-**** as well.
GetHuman-janaspad did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-janaspad fixed the problem
We are waiting for GetHuman-janaspad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.