My dad never authorized his phone number or email to change his password. He forgot his...
GetHuman-brittstr's customer service issue with FAFSA from June 2018
Help with my FAFSA issue
First: share to improve GetHuman-brittstr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brittstr's next move: talk to FAFSA when they open.
FAFSA's call center is closed now. We will send GetHuman-brittstr a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-brittstr may need:
Name, Social Security Number, Address, Phone, and Account/application number
The issue in GetHuman-brittstr's own words
My dad never authorized his phone number or email to change his password. He forgot his password to his account and now we cannot change the password due to him not authoring his email or phone number to get it changed.
GetHuman-brittstr did not yet indicate what FAFSA should do to make this right.
I have an issue with FAFSA too
How GetHuman-brittstr fixed the problem
We are waiting for GetHuman-brittstr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.