I have been out of my prescription (water pill Hydro-----) for over a month now. My do...

GetHuman784209's customer service issue with Express Scripts from June 2018

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The issue in GetHuman784209's own words
I have been out of my prescription (water pill Hydro-----) for over a month now. My doctor will not prescribe the full three months from Express Scripts because I haven't been there in awhile, she has to do a follow up before she prescribes * months worth. However, because I ran out, she did approve the prescription to be filled for one month at a time through my Rite Aid Pharmacy. I did not have any problem the last two times. However, she did so again as my appointment is not until next week and I haven't taken it for over a month. I need to take this medication right away. Rite Aid told me that Express Scripts refused to ok this refill. I am super super upset. I need to take this NOW as my feet are swollen. I have called Express Scripts three times today already and have been put on hold for over a half hour each time!!!!! Please take care of this. I need to pick up today!!!
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Express Scripts

Customer service issue
Reported by GetHuman784209
Jun 14th, 2018 - 9 mons ago
I have an issue with Express Scripts too
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Seen by 2 customers so far
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GetHuman784209 started working on this issue
Jun 14th, 2018 3:52pm