I have been out of my prescription (water pill Hydro-----) for over a month now. My do...
GetHuman784209's customer service issue with Express Scripts from June 2018
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The issue in GetHuman784209's own words
I have been out of my prescription (water pill Hydro-----) for over a month now. My doctor will not prescribe the full three months from Express Scripts because I haven't been there in awhile, she has to do a follow up before she prescribes * months worth. However, because I ran out, she did approve the prescription to be filled for one month at a time through my Rite Aid Pharmacy. I did not have any problem the last two times. However, she did so again as my appointment is not until next week and I haven't taken it for over a month. I need to take this medication right away. Rite Aid told me that Express Scripts refused to ok this refill. I am super super upset. I need to take this NOW as my feet are swollen. I have called Express Scripts three times today already and have been put on hold for over a half hour each time!!!!! Please take care of this. I need to pick up today!!!
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