When I booked a room online it said there was * available rooms at the property.... I...

GetHuman-justblon's Dispute a Charge issue with Expedia from June 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-justblon's own words
When I booked a room online it said there was * available rooms at the property.... I paid for it online I had just had a very long emotional family event that took place and all I wanted to do was take a bath and get some rest... when I arrived at Motel * South in Billings ,Mt ti find a bitter rude and very mean person behind the counter, telling me that she had canceled my reservations and that it might say there is a room available but all she has is dirty rooms and she's not going to give me one of those, plus these "********" dont pa and me enough to give a f***!!!! Wow!!!! I was in awe, shocked, and completely taken back. I asked her . I said I already paid for it. What??? Are you kidding me? Hospitality??? She then said, not my problem.... it's on Expedia!!!! Sorry. But. Wtf??? I then contacted you and you were very helpful. But I I have NOT ever received my refund.. please. Help. Thank you . Distraught, * Justine Gierke

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Expedia

Dispute a Charge issue
Reported by GetHuman-justblon
Jun 5th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 9533 others
0 customers following this

Timeline

GetHuman-justblon started working on this issue
Jun 5th, 2019 7:24pm

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