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I called customer support and asked about cancelling and rebooking for the next day. No...

GetHuman2953860's Dispute a Charge issue with Expedia from May 2019

Help with my Expedia issue

Before contacting them, items GetHuman2953860 may need:

Itinerary number, Email on account, Name on account, and Phone number on account

Top Tip from another customer

You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.

The issue in GetHuman2953860's own words

I called customer support and asked about cancelling and rebooking for the next day. No problem--was a * hour conversation and nothing was ever mentioned that it would cost me my original cost besides the add'l cost. I asked several times what the cost was and she always said ***.** not ***.**!!*!*I would have just cancelled and rebooked myself-since I knew the ticket was around $***. I have called and spoke to the supervisors(after being on hold for an hour) and have not had this resolved. I would never have paid $*** for this trip, if nothing else I would have came home the one day sooner.I feel the original rep misrepresented the cost and would like to be reimbursed for aleast part of this.Also customer service is not the best when you have to wait hours to talk to anyone. Please reconsider this issue. I have used Expedia in the past with no issues but will not use or recommend in the future if this is not resolved ltinerary **************

GetHuman2953860 did not yet indicate what Expedia should do to make this right.

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How Do I Change My Flight on Expedia?How Do I Add My Property to Expedia?How Do I Extend My Car Rental Via Expedia?How Do I Reach a Customer Service Rep from Expedia?How Do I Change My Email Address on My Expedia Account?

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Expedia

Dispute a Charge issue

Reported by GetHuman2953860

May 20th, 2019 - 2 years ago

I have an issue with Expedia too

Not resolved

Seen by 11 customers so far

Similar issue to 9061 others

0 customers following this

Timeline

GetHuman2953860 started working on this issue

May 20th, 2019 2:57pm

GetHuman2953860 tried calling Expedia

May 20th, 2019 2:57pm

GetHuman2953860 spoke with a rep from Expedia

May 20th, 2019 2:57pm