I called customer support and asked about cancelling and rebooking for the next day. No...

GetHuman2953860's Dispute a Charge issue with Expedia from May 2019

Help with my Expedia issue
Before contacting them, items GetHuman2953860 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2953860's own words
I called customer support and asked about cancelling and rebooking for the next day. No problem--was a * hour conversation and nothing was ever mentioned that it would cost me my original cost besides the add'l cost. I asked several times what the cost was and she always said ***.** not ***.**!!*!*I would have just cancelled and rebooked myself-since I knew the ticket was around $***. I have called and spoke to the supervisors(after being on hold for an hour) and have not had this resolved. I would never have paid $*** for this trip, if nothing else I would have came home the one day sooner.I feel the original rep misrepresented the cost and would like to be reimbursed for aleast part of this.Also customer service is not the best when you have to wait hours to talk to anyone. Please reconsider this issue. I have used Expedia in the past with no issues but will not use or recommend in the future if this is not resolved ltinerary **************

GetHuman2953860 did not yet indicate what Expedia should do to make this right.

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Expedia

Dispute a Charge issue
Reported by GetHuman2953860
May 20th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 9061 others
0 customers following this

Timeline

GetHuman2953860 started working on this issue
May 20th, 2019 2:57pm
GetHuman2953860 indicated the issue is not fixed yet.
May 20th, 2019 2:58pm
GetHuman2953860 indicated the issue is not fixed yet.
May 20th, 2019 2:58pm
GetHuman2953860 shared this issue with friends on Facebook
May 20th, 2019 3:00pm
GetHuman2953860 shared this issue with friends on Facebook
May 20th, 2019 3:02pm
GetHuman2953860 indicated the issue is not fixed yet.
May 21st, 2019 2:08am
GetHuman2953860 indicated the issue is not fixed yet.
May 21st, 2019 1:07pm
GetHuman2953860 indicated the issue is not fixed yet.
May 21st, 2019 1:08pm
GetHuman2953860 indicated the issue is not fixed yet.
May 23rd, 2019 4:06pm
GetHuman2953860 indicated the issue is not fixed yet.
May 23rd, 2019 4:08pm
GetHuman2953860 indicated the issue is not fixed yet.
May 26th, 2019 12:01am

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