Itinerary* **************Booked at Terra Linda Resort, El Batey, Sosua, ***** Dominican...

GetHuman2616892's Refund Issue with Expedia from March 2019

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The issue in GetHuman2616892's own words
Itinerary* **************Booked at Terra Linda Resort, El Batey, Sosua, ***** Dominican Republic initially for March ** to **th and changed to **st to **th.*Room NOT available and no registration record found in system at Terra Linda.*Had to book a last minute new room in another hotel Bellamar (Exxtraordinary Resort) @ $** per night for * days. Received call from Terra Linda Hotel informing me they located my reservation and offered me a larger room at the former price which I declined due to having to commit to new hotel at a cost of over $**,*** peso's.*Please refund my entire amount paid to Terra Linda covering March ** to **th since I was insured and had pre-scheduled and paid to stay at Terra Linda.

GetHuman2616892 did not yet indicate what Expedia should do to make this right.

How GetHuman2616892 fixed the problem
Issue was resolved timely, and a total refund was promised to arrive within ** days minus the insurance. Will comment further once refund is received.
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Expedia

Refund Issue
Reported by GetHuman2616892
Mar 28th, 2019 - 3 years ago
Fixed
GetHuman2616892 shared how to fix
Seen by 5 customers so far
Similar issue to 7299 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman2616892 started working on this issue
Mar 28th, 2019 3:21pm
GetHuman2616892 shared this issue with friends on Facebook
Mar 28th, 2019 3:22pm
GetHuman2616892 shared this issue with followers on Twitter
Mar 28th, 2019 3:25pm
GetHuman2616892 confirmed the issue is fixed. Hooray!
Mar 29th, 2019 4:05pm

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