I booked an online room at America's Best Value Inn in Omaha, NE. The date of the rese...
GetHuman-wpeck's customer service issue with Expedia from July 2018
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The issue in GetHuman-wpeck's own words
I booked an online room at America's Best Value Inn in Omaha, NE. The date of the reservation was July *th. with checkout on July *th. I paid ahead online with an American Express credit card. When we arrived at the hotel I presented my card and ID to the desk clerk. The room absolutley would not work for me as I have cancer and have to have specific surroundings. This room was unacceptable as were any in that hotel. I went to the desk to get a refund and was told repeatedly to call "Expedia" for a refund. I am now contacting you for my refund.
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