I booked an online room at America's Best Value Inn in Omaha, NE. The date of the rese...

GetHuman-wpeck's customer service issue with Expedia from July 2018

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The issue in GetHuman-wpeck's own words
I booked an online room at America's Best Value Inn in Omaha, NE. The date of the reservation was July *th. with checkout on July *th. I paid ahead online with an American Express credit card. When we arrived at the hotel I presented my card and ID to the desk clerk. The room absolutley would not work for me as I have cancer and have to have specific surroundings. This room was unacceptable as were any in that hotel. I went to the desk to get a refund and was told repeatedly to call "Expedia" for a refund. I am now contacting you for my refund.
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Expedia

Customer service issue
Reported by GetHuman-wpeck
Jul 18th, 2018 - a yr ago
I have an issue with Expedia too
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Seen by 5 customers so far
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-wpeck started working on this issue
Jul 18th, 2018 10:59pm