****o Expedia Team,**My name is ***heth from Kenya. I use Expedia for all my flight bookings. I recently booked flights from Nairobi-Kenya to Germany and back itinerary number *************. I realised the flight was arriving in my destination a day earlier that I had planned. My option to cancel the flight and book one for the following day. The expedia instructions were clear that a ***% refund will be made to the mode of payment within * days. Today is the *th day and I haven't received any refund. I am afraid with further delays in refunds, flight costs are rising as my travel date edges closer. Please process my refund.
I trust that Expedia will make this right and come up with a resolution that is fair.