i want a refund for this cancelled flight. As it was booked through Expedia, AirCanada says the refund has to be processed throughExpedia.
GetHuman5471115's customer service issue with Expedia (Canada) from November 2020
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The issue in GetHuman5471115's own words
I booked a flight on September ** to fly from Minneapolis to Toronto and the on to Victoria BC where I live for November*,****. The itinerary number*************, and the Air Canada confirmation number was WWKWW*. On October * **** Air Canada cancelled the flight from Minneapolis to Toronto but not from Toronto to Victoria. On October *, **** I was contacted by Expedia that Air Canada had cancelled . I called to cancel the flights and was informed that I would not be given a refund, but a future flight from Minneapolis to Toronto and it was to be taken within * years which would be September **, **** and that I had to book through Expedia.I was not happy with this response and at the time was very politely clear with customer service representative that I wanted a full refund. She was in Cairo Egypt.*THE cost of the entire flight was $***.** which to me is now an indication that this was a scam, by Air Canada to have the use of my funds. I am a Canadian senior on a limited income and this is abuse by a major airline.* The Canadian government has this past week announced that during this Covid period all flights cancelled either by Air Canada or West Jet were to provide full refunds.* Consequently, I want to have the full refund for this cancelled flight, not the previously unacceptable future flight.*Please attend to this matter and I wish to be kept updated as to when I will receive the refund.*Thanking you in advance* Catherina Menet
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