I need to postpone our trip to Cabo San Lucas in April * - **. I would like to have a...

GetHuman-kubamamm's customer service issue with Expedia (Canada) from March 2020

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The issue in GetHuman-kubamamm's own words
I need to postpone our trip to Cabo San Lucas in April * - **. I would like to have a voucher or a confirmation from the Hotel mar cortez that we can do this. We can not travel due to CORVID-** on our booked dates. I eed help from Expedia to be able to do this. I have been trying to call since Thursday ad just keep getting a message saying that you are experiencing technical difficulties. We are looking to re-book for December **** as this is the only time that we will be able to go. I can not book flights yet so do not know the definite dates. We have * confirmed rooms (Itinerary * ************* and Itinerary * *************). I REALLY NEED to SPEAK WIth SOMEONE ASAP.

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Expedia (Canada)

Customer service issue
Reported by GetHuman-kubamamm
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1671 others
0 customers following this
Items needed
Email address
Itinerary number
Phone number on booking
Name on booking

Timeline

GetHuman-kubamamm started working on this issue
Mar 16th 2:26am
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 16th 3:47pm
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 16th 3:50pm
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 16th 3:55pm
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 16th 4:12pm
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 17th 4:17pm
GetHuman-kubamamm indicated the issue is not fixed yet.
Mar 19th 2:13pm

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