Never got a call from MA electric* Eversource. No Customer service. Left my number for...

GetHuman834489's customer service issue with Eversource from June 2018

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The issue in GetHuman834489's own words
Never got a call from MA electric* Eversource. No Customer service. Left my number for a call back after calling and being transferred * times on the phone for nearly an hour. Each transfer was supposed to be to a MA, csr, but I kept getting CT csr's who would transfer me. Finally got a young man named Raoul who disconnected my call, without getting any information*My husband asked me to call to report the bittersweet vines growing up the guide wire and into the lines across the street from our home, but could not select anything other than customer service from their main menu*Ridiculous for a company that is a monopoly and is constantly raising our rates.
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Eversource

Customer service issue
Reported by GetHuman834489
Jun 29th, 2018 - a yr ago
I have an issue with Eversource too
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Seen by 2 customers so far
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GetHuman834489 started working on this issue
Jun 29th, 2018 8:01pm