Eversource Customer FAQ

Eversource offers different rebate programs for both residential and commercial customers. The main difference lies in the scale and scope of the rebate programs. Residential rebates typically cover energy-efficient upgrades to your home like heating, cooling, and insulation. Commercial rebates are often larger and cover more extensive energy-efficient changes, such as lighting, HVAC systems, and other significant updates in commercial buildings. The specifics of the rebates will depend on individual programs offered at the time, which can vary. It's important to read the details of each rebate for eligibility and potential savings.

Customer service hours for Eversource can vary depending upon your region. While some customer service centers might be open 24/7, others might follow normal business hours. We recommend checking Eversource's official website or giving them a call to confirm their precise customer service hours for your location.

Yes, you can make a payment over the phone using Eversource's automated phone system by calling 800-286-2000. However, it's important to note that this number is toll-free. Unfortunately, Eversource doesn't advertise a non toll-free number for making payments. It's always a good idea to double-check on potentially plenty extra charges especially if you're calling from overseas or particular types of telephones.