When logging into Evernote it’s identifying my iPhone as * separate devices on differen...

GetHuman-azulpaci's customer service issue with Evernote from April 2020

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The issue in GetHuman-azulpaci's own words
When logging into Evernote it’s identifying my iPhone as * separate devices on different occasions. I also use my iPad Air pro. I cannot log in now because I have uncynced a device more than twice. I have passwords in the app, important notes, cut and paste phrases for FAQ from my clients, and it is terribly inconvenient to be locked out. I only ever use * devices. I’ve used this app loyally for over * years, and cannot believe in the midst of such an unprecedented World Pause, it doesn’t seem right to have to pay for something I’ve been doing and am not exceeding the allowed number of devices, your log in is flawed.

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Evernote

Customer service issue
Reported by GetHuman-azulpaci
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 418 others
0 customers following this

Timeline

GetHuman-azulpaci started working on this issue
Apr 13th 9:54pm
GetHuman-azulpaci indicated the issue is not fixed yet.
Apr 13th 9:57pm
GetHuman-azulpaci indicated the issue is not fixed yet.
Apr 13th 9:58pm
GetHuman-azulpaci indicated the issue is not fixed yet.
Apr 13th 9:58pm
GetHuman-azulpaci indicated the issue is not fixed yet.
Apr 13th 9:58pm
GetHuman-azulpaci indicated the issue is not fixed yet.
Apr 13th 9:58pm

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