I cannot access my account. I was using the free option you had available that would al...

GetHuman-sauersad's customer service issue with Evernote from September 2018

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The issue in GetHuman-sauersad's own words
I cannot access my account. I was using the free option you had available that would allow me to sync up to * devices. However when I click on that free option, it conveniently isn't available. So the next option, Evernote Plus, costs $*.***month however at check out the price jumps to $*.***month. That is too expensive for what I use this app for. **I cannot access my personal information that I have put on that app for years and as of yesterday (*******) I cannot open any note in the app unless I overpay your ridiculous monthly fees. So my account and all of that information is being held hostage unless I overpay Evernote? So isn't that extortion? I am confident that the Better Business Bureau and the many other forms of social media would love to hear about this scam. Please. Help.
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Evernote

Customer service issue
Reported by GetHuman-sauersad
Sep 19th, 2018 - 6 mons ago
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GetHuman-sauersad started working on this issue
Sep 19th, 2018 1:23pm