Our department is using Evernote for its Crisis Management Team Contact List. I have i...

GetHuman986618's customer service issue with Evernote from August 2018

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The issue in GetHuman986618's own words
Our department is using Evernote for its Crisis Management Team Contact List. I have instructed all team members to download the application to their mobile devices, create an account, then notify me to provide the email address they used to create the account. At that point, I use the email address to "share" the contact list with them. **I notice that when I share the note, they are sent an email with a link to your website. I would like to tell them to disregard this email, since we are only using the product on mobile devices. However, it is unclear whether they must open the email in order to have the note appear in the application on their mobile device. It seems like perhaps opening the email triggers the note to appear on the mobile device.**So, my question is... if a new user deletes the initial email sent by Evernote (without opening it or taking any action), will they still be able to access the note on their mobile device.**Also, I would like to be contacted by phone rather than emailed. ***-***-****
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Customer service issue
Reported by GetHuman986618
Aug 13th, 2018 - a yr ago
I have an issue with Evernote too
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GetHuman986618 started working on this issue
Aug 13th, 2018 6:08pm