I am currently an Evernote Plus User and just noticed that Plus has been eliminated and...

GetHuman868384's customer service issue with Evernote from July 2018

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The issue in GetHuman868384's own words
I am currently an Evernote Plus User and just noticed that Plus has been eliminated and that, at my next renewal time, I will be automatically upgraded to Premium. WHAT IS UP WITH THAT? I am not happy that PLUS has been eliminated. Premium has so many features I would never use that it would be a waste of money for me to pay for it. I will either go Free or use Google Drive and drop out of Evernote. I've been a customer for * years and am so disappointed in Evernote! You have lost your core mission - it's about NOTES, not all those horns, bells, and whistles that are in Premium. I want to speak with someone higher up and voice my deep disappointment so please refer me to someone in a decision-making position so s*he can hear directly from someone who was once a loyal user and encouraged others to sign up.

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Evernote

Customer service issue
Reported by GetHuman868384
Jul 10th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 131 others
0 customers following this
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Timeline

GetHuman868384 started working on this issue
Jul 10th, 2018 10:22pm
GetHuman868384 shared this issue with others over email
Jul 10th, 2018 10:23pm
GetHuman868384 confirmed the issue is fixed. Hooray!
Jul 11th, 2018 6:09pm

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