I need to cancel return flights for two people. Ref: JF*LTQ from London Heathrow to Dus...

GetHuman2952873's customer service issue with Euro Wings from May 2019

Help with my Euro Wings issue
First: share to improve GetHuman2952873's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2952873 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2952873's own words
I need to cancel return flights for two people. Ref: JF*LTQ from London Heathrow to Dusseldorf on **.**.**** (EW****) and the return flight on **.**.**** (EW****) for passengers Lucinda Jacobs and Richard Williams. Richard's father has died recently and he is no longer able to visit. Please let me know my options - *. cancel flight and get a full or part refund? *. get a EuroWings voucher to use at a different time? *. lose the money for the flight but get aviation tax and airport charges refunded ? *. How much would a name change cost? I have already paid a significant amount of money to change the date earlier and would appreciate an amenable outcome.

GetHuman2952873 did not yet indicate what Euro Wings should do to make this right.

How GetHuman2952873 fixed the problem

We are waiting for GetHuman2952873 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Euro Wings's attention and get better help faster. Tap below to get started.
Having Euro Wings issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Euro Wings

Customer service issue
Reported by GetHuman2952873
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 316 others
0 customers following this

Timeline

GetHuman2952873 started working on this issue
May 20th, 2019 11:54am
GetHuman2952873 indicated the issue is not fixed yet.
May 20th, 2019 4:26pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians