I need to cancel return flights for two people. Ref: JF*LTQ from London Heathrow to Dus...

GetHuman2952873's customer service issue with Euro Wings from May 2019

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The issue in GetHuman2952873's own words
I need to cancel return flights for two people. Ref: JF*LTQ from London Heathrow to Dusseldorf on **.**.**** (EW****) and the return flight on **.**.**** (EW****) for passengers Lucinda Jacobs and Richard Williams. Richard's father has died recently and he is no longer able to visit. Please let me know my options - *. cancel flight and get a full or part refund? *. get a EuroWings voucher to use at a different time? *. lose the money for the flight but get aviation tax and airport charges refunded ? *. How much would a name change cost? I have already paid a significant amount of money to change the date earlier and would appreciate an amenable outcome.

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Euro Wings

Customer service issue
Reported by GetHuman2952873
May 20th, 2019 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 316 others
0 customers following this


GetHuman2952873 started working on this issue
May 20th, 2019 11:54am
GetHuman2952873 indicated the issue is not fixed yet.
May 20th, 2019 4:26pm

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