I need help returning merchandise I no longer have the packing slip for the purchases I...

GetHuman5521536's customer service issue with Etsy from December 2020

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The issue in GetHuman5521536's own words
I need help returning merchandise I no longer have the packing slip for the purchases I purchased on November **th so I have no way of knowing who to return it to I need a bigger size on the sweatshirt which I just reordered in the necklaces the wrong color so I just reordered another necklace so I reorder the merchandise but need to get credit for the other merchandise that I've already bought please help me on where do I send this to I don't know whether to send to seller or two Etsy but I would like to get a refund since I've had to reorder the merchandise to make sure it was here by Christmas

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Etsy

Customer service issue
Reported by GetHuman5521536
Dec 4th, 2020 - 3 months ago
I have an issue with Etsy too
Not resolved
Seen by 2 customers so far
Similar issue to 3489 others
0 customers following this

Timeline

GetHuman5521536 started working on this issue
Dec 4th, 2020 4:38pm