Hi, I just sold a stained glass panel. Order ***********. I tried to print the shippi...

GetHuman-gigigonb's customer service issue with Etsy from November 2020

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Hi, I just sold a stained glass panel. Order ***********. I tried to print the shipping label and my printer wasn't cooperating so apparently I purchased it three times. I didn't discover that until I printed the invoice and found the first of two pages made no sense. I only have one glass panel of this exact kind for sale. The second page of the invoice is correct. The cost is $***. * $**.** tax* $***.***The first page says *xCA$***.**, tax CA$**.**, Delivery total CA$*.**, And order total CA$***.***Also on the second page, there are three tracking numbers. I crossed out the two that were incorrect and left the one that matches the actual shipping label. If someone could void the two extra shipping labels and refund the cost for those, but also explain to me what the first page of the invoice is talking about. Im new to this, but am trying to understand. Thanks for your help Rob

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Etsy

Customer service issue
Reported by GetHuman-gigigonb
Nov 1st, 2020 - 3 years ago
I have an issue with Etsy too
Not resolved
Seen by 17 customers so far
Similar issue to 3505 others
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Timeline

GetHuman-gigigonb started working on this issue
Nov 1st, 2020 4:52pm
GetHuman-gigigonb indicated the issue is not fixed yet.
Nov 2nd, 2020 4:50am
GetHuman-gigigonb indicated the issue is not fixed yet.
Nov 3rd, 2020 4:03pm

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