I had never used Etsy before. On ***, I ordered a Norman Rockwell print for my daughter...

GetHuman-tbreeden's customer service issue with Etsy.com from September 2018

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I had never used Etsy before. On ***, I ordered a Norman Rockwell print for my daughter's b-day. Money was taken from my acct ****. I have a new phone I used and I thought I saved info but can't figure that out either. It was a print for I think **.** plus shipping ($**.**total) On my bank withdrawal, the company was Vintique. This really means alot to me. Her dad was a ** year law enforcement veteran and in his office as chief of police, he had this print for years. Police officer sitting on drug store stool with a little boy. The police officer looked like her grandfather, also a police chief in the **'s and **'s. Think the title for the print is The Runaway. My daughter was supposed to receive it after her father passed away from esophageal cancer last year but step mom refused to give to her. She was heartbroken, so I bought this one for her birthday the **th. Where is it? Can anyone help me? *****@***.com.... Or *** *** ****. Leave contact number. I am grateful if you can help
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Etsy.com

Customer service issue
Reported by GetHuman-tbreeden
Sep 20th, 2018 - 6 mons ago
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GetHuman-tbreeden started working on this issue
Sep 20th, 2018 8:04pm