I purchased soap at MotherEarthBlessings.etsy.com.*She did not send me the correct item...

GetHuman692257's customer service issue with Etsy.com from May 2018

Help with my Etsy.com issue
The issue in GetHuman692257's own words
I purchased soap at MotherEarthBlessings.etsy.com.*She did not send me the correct item she had posted on etsy. I contacted her to tell her this. I was nice about it. She said she would refund my money. However, I feel that she should refund my shipping fees. She made the mistake and she decided to refund my money, I never asked her to do that. I paid for * bars of soap and only receoved * bars of soap that do not smell like dragons blood soap or look anything like the pic she posted on etsy.*So, I feel she should refund my shipping fees as well. *She told me not to contact her again. So, I won't. She told me that I sounded weird. Not sure why, but ok.**Help with this issue.*Order * ***********Teresa
GetHuman692257 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman692257 fixed the problem
We are waiting for GetHuman692257 to fix the problem and share the solution with the rest of us customers.
Please help with my Etsy.com issue
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Etsy.com email you?
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman692257
May 17th, 2018 - 10 mons ago
I have an issue with Etsy.com too
Fixed
Seen by 6 customers so far
Similar issue to 27 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman692257 started working on this issue
May 17th, 2018 1:25am
GetHuman692257 indicated the issue is not fixed yet.
May 17th, 2018 4:08pm
GetHuman692257 shared this issue with others over email
May 17th, 2018 4:09pm
GetHuman692257 shared this issue with others over email
May 17th, 2018 4:11pm
GetHuman692257 indicated the issue is not fixed yet.
May 17th, 2018 4:12pm
GetHuman692257 indicated the issue is not fixed yet.
May 18th, 2018 5:31pm