With my current Etihad flight ticket, I fly from JFK and arrive in Abu Dhabi and, once...

GetHuman-prioktan's customer service issue with Etihad Airways from September 2018

Help with my Etihad Airways issue
The issue in GetHuman-prioktan's own words
With my current Etihad flight ticket, I fly from JFK and arrive in Abu Dhabi and, once there, I get a shuttle service to Dubai. I get the same in reverse when leaving the Emirates. Is it possible to board my flight directly from Abu Dhabi and not take the shuttle from Dubai?**Alternatively, can I have the free shuttle changed? For example, could I take a free shuttle to Al-Ain instead of Dubai?
GetHuman-prioktan did not yet indicate what Etihad Airways should do to make this right.
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Etihad Airways

Customer service issue
Reported by GetHuman-prioktan
Sep 28th, 2018 - 24d ago
I have an issue with Etihad Airways too
Fixed
Seen by 2 customers so far
Similar issue to 421 others
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Timeline
GetHuman-prioktan started working on this issue
Sep 28th 12:44am
GetHuman-prioktan indicated the issue is not fixed yet.
Sep 29th 1:04am