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Equifax Freeze Line Customer FAQ

Top Answers & How-to Guides

What is Equifax Freeze Line's Phone Number?

The question we are asked most often is about how to talk to Equifax Freeze Line customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any exemptions to the credit freeze law?

Yes, there are exemptions to the credit freeze law. In certain situations, credit reporting agencies may be allowed to release your...
Ask any question you have about Equifax Freeze Line customer service, get an answer now.
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Purpose

What is the Equifax Freeze Line?

The Equifax Freeze Line is a service provided by Equifax, one of the major credit reporting agencies. It allows consumers to freeze...
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Can I place a credit freeze for someone else?

No, you cannot place a credit freeze for someone else. A credit freeze can only be initiated and managed by an individual for their...
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Timeline

How long does it take to place a freeze on my credit report?

Placing a freeze on your credit report with Equifax is a simple and efficient process. The entire process usually takes just a matter...
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How long does a credit freeze remain active?

A credit freeze remains active indefinitely until you choose to lift or remove it. Unlike fraud alerts, which have a limited duration...
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Fees

Are there any fees associated with placing a credit freeze?

Yes, there are fees associated with placing a credit freeze with Equifax. As of September 21, 2018, Equifax charges a fee of $5 to...
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Lifting Freeze

Can I temporarily lift a freeze on my credit report?

Yes, you can temporarily lift a freeze on your credit report with Equifax Freeze Line. This allows you to grant access to your credit...
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Requirements

What information do I need to provide to place a credit freeze?

To place a credit freeze with Equifax Freeze Line, you will need to provide certain information to ensure the process is secure and...
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Access

Can I still access my credit report if I have a freeze in place?

If you have a freeze in place with Equifax, you will still be able to access your credit report. However, you will need to temporarily...
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Contact

What is the Equifax Freeze Line phone number?

The Equifax Freeze Line phone number is a dedicated contact line provided by Equifax to assist individuals seeking to place a freeze...
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Exemptions

Are there any exemptions to the credit freeze law?

Yes, there are exemptions to the credit freeze law. In certain situations, credit reporting agencies may be allowed to release your...
Read more

Help me with my Equifax Freeze Line customer service issue

Ask any question you have about Equifax Freeze Line customer service. We will do our best to get you answers right away.
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