unable to complete online - unfreeze my credit online - Now I have to call an agent

GetHuman489517's customer service issue with Equifax Freeze Line from April 2018

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Help with my Equifax Freeze Line issue
Before contacting them, items GetHuman489517 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
GetHuman489517's next move: have a Equifax Freeze Line rep call.
Always use the GetHuman Phone tocall Equifax Freeze Line. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman489517's own words:
unfreeze my credit online ... unable to complete online
Now I have to call an agent
improve online services
Help with my Equifax Freeze Line issue
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Equifax Freeze Line

unfreeze credit
Customer service issue
Reported by GetHuman489517
Apr 23rd, 2018 - 3 mons ago
I have an issue with Equifax Freeze Line too
Not resolved
Seen by 10 customers so far
Similar issue to 43 others
0 customers following this
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Timeline
GetHuman489517 started working on this issue
Apr 23rd 3:31pm