Someone messaged me out of the blue on my Playstation messages. He asked if I could jo...

GetHuman-jnolin's Hacked Account issue with Epic Games from May 2020

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Before contacting them, items GetHuman-jnolin may need:
Username, Password, and Email address on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jnolin's own words
Someone messaged me out of the blue on my Playstation messages. He asked if I could join him on discord. I had no idea who he was. He said we played Fortnite together yesterday. I told him that I haven't played Fortnite in like * years. He sends me a screen shot of my PSN online right now with the Epic Name: SA Dragonnite. So I log in to Epic Games through my PSN, and sure enough, there is SA Dragonnite (was just changed to that a few days ago) and the email address *****@***.com (also just changed a few days ago). This is not me. Someone has either hacked my epic games account or my PSN or found a way to link theirs to my PSN or something. I changed my PSN password and clicked "sign out on all devices". I don't know if this fixed it, but I want to make sure.

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Epic Games

Hacked Account issue
Reported by GetHuman-jnolin
May 19th, 2020 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 8024 others
0 customers following this

Timeline

GetHuman-jnolin started working on this issue
May 19th, 2020 7:55pm