hello again so I think I found out what happened so when I first login this morning to...

GetHuman-jonahalv's customer service issue with Epic Games from June 2019

Help with my Epic Games issue
First: share to improve GetHuman-jonahalv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jonahalv may need:
Username, Password, and Email address on the account
The issue in GetHuman-jonahalv's own words
hello again so I think I found out what happened so when I first login this morning to my account on Xbox I launch the Fortnite game on that account that I had all my OG and my skins on and it said link in epic games account to create a new account to save your progression and game data and I put skip this because I thought I don’t know like what is this so I just need a way to know how I can like I don’t know the all my skins I just put skip this and all my skins were gone and everything was gone like everything so I was on tier * and on my other account or on the account but it’s like it’s gone I don’t know everything is gone and yeah what’s a called I just need a way to get all my stuff back.It would really mean the world to me if you can help me on this as soon as possible because I just don’t want to be a default skin because I spent so much money and I work so hard on this game to you just to be on level one and tear one with no battle pass again and I’m very upset and sad and if this doesn’t help I’m going to be telling all my friends to quit the game and to play something else. it would really mean the world to me if you can help me on this as soon as possible because I just don’t want to be a default skin because I spent so much money and I work so hard in this game to just be on level one and tier * with no battle pass again and I’m very upset and sad and if this doesn’t help I’m going to be telling all my friends to quit the game and to play something else

GetHuman-jonahalv did not yet indicate what Epic Games should do to make this right.

How GetHuman-jonahalv fixed the problem

We are waiting for GetHuman-jonahalv to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Epic Games's attention and get better help faster. Tap below to get started.
Having Epic Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epic Games

Customer service issue
Reported by GetHuman-jonahalv
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 8244 others
0 customers following this

Timeline

GetHuman-jonahalv started working on this issue
Jun 13th, 2019 1:21am
GetHuman-jonahalv indicated the issue is not fixed yet.
Jun 13th, 2019 5:25am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies