hello again so I think I found out what happened so when I first login this morning to...

GetHuman-jonahalv's customer service issue with Epic Games from June 2019

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The issue in GetHuman-jonahalv's own words
hello again so I think I found out what happened so when I first login this morning to my account on Xbox I launch the Fortnite game on that account that I had all my OG and my skins on and it said link in epic games account to create a new account to save your progression and game data and I put skip this because I thought I don’t know like what is this so I just need a way to know how I can like I don’t know the all my skins I just put skip this and all my skins were gone and everything was gone like everything so I was on tier * and on my other account or on the account but it’s like it’s gone I don’t know everything is gone and yeah what’s a called I just need a way to get all my stuff back.It would really mean the world to me if you can help me on this as soon as possible because I just don’t want to be a default skin because I spent so much money and I work so hard on this game to you just to be on level one and tear one with no battle pass again and I’m very upset and sad and if this doesn’t help I’m going to be telling all my friends to quit the game and to play something else. it would really mean the world to me if you can help me on this as soon as possible because I just don’t want to be a default skin because I spent so much money and I work so hard in this game to just be on level one and tier * with no battle pass again and I’m very upset and sad and if this doesn’t help I’m going to be telling all my friends to quit the game and to play something else
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Epic Games

Customer service issue
Reported by GetHuman-jonahalv
Jun 13th, 2019 - 4 mons ago
I have an issue with Epic Games too
Not resolved
Seen by 4 customers so far
Similar issue to 8244 others
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Timeline
GetHuman-jonahalv started working on this issue
Jun 13th 1:21am
GetHuman-jonahalv indicated the issue is not fixed yet.
Jun 13th 5:25am