On March *th **** I purchase a Kriss Kross and the boxing shadow I tried to buy more V...

GetHuman-josuesal's customer service issue with Epic Games from March 2019

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The issue in GetHuman-josuesal's own words
On March *th **** I purchase a Kriss Kross and the boxing shadow I tried to buy more V bucks for a skin that I wanted but it wouldn't let me buy more v-bucks so I logged out and then I log back in and it took away my V bucks and my criss cross I don't want to purchase any more V bucks because it had already took my criss cross and my V bucks so I waited but I emailed you guys about the issue and I really like the Kriss Kross so on Saturday March *th before it left the shop because every ** hours you guys have new items in the shop and I really wanted the Kriss Kross so I purchased it again did I got to email from you guys saying from Epic saying that the Criss-Cross was already my account and that I was on the wrong maybe on the wrong account but it's the same account I've been using all I want is my *** v-bucks that you took because I already bought the criss cross on Saturday March * and the issue has been resolved I've been emailing you guys ever since and you guys have him contact me yet which is epic games I really want the issue solved as soon as possible please my email is *****@***.com, thank you
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Epic Games

Customer service issue
Reported by GetHuman-josuesal
Mar 13th, 2019 - 5 mons ago
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GetHuman-josuesal started working on this issue
Mar 13th 4:17pm
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Mar 13th 4:18pm