i was falsley banned for fraud which i did not do i baught vbucks but my card was decli...

GetHuman1789781's customer service issue with Epic Games from December 2018

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The issue in GetHuman1789781's own words
i was falsley banned for fraud which i did not do i baught vbucks but my card was declined and i was still charged but didnt recive vbucks so i charged back. i have spent well over **** dollars on this game i have never cheated or anything i am a good person who is a paying customer and was banned for no reason. fraud would be if i recieved vbucks and got my money back but i didnt recive v bucks or anything so i just got money back i am willing to pay anything i need to pay for my account back if thats what has to happen or at least some help seeing if my skins can be transferd or something i have emailed already and recived poor help. i got automated messages not helping one bit pls i would love my account i have spend countless hours playing and enjoying the game and spent lots of money and would really appreciate if maybe at the least i can recive a temp ban or something pls help
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Epic Games

Customer service issue
Reported by GetHuman1789781
Dec 19th, 2018 - 2 mons ago
I have an issue with Epic Games too
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GetHuman1789781 started working on this issue
Dec 19th, 2018 2:42am