I rented a car on ****** rental agreement number ****** on ******* my wife got a parkin...
GetHuman-krwhitne's customer service issue with Enterprise Rent-A-Car from June 2019
Help with my Enterprise Rent-A-Car issue
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Order Confirmation Number, Email on Order, Phone Number on Order, Name of Account Holder, Home and Billing Address, and Address of Where you Rented Car
The issue in GetHuman-krwhitne's own words
I rented a car on ****** rental agreement number ****** on ******* my wife got a parking ticket ********** for parking in a handicap parking spot for $***.** which was reduced to $**.** because we showed proof of a handicap placard. We sent in a money order on ****. We then got an e-mail from Enterprise saying that $***.** was going to be charged to my credit card that was used for the car rental. I responded right away and sent in proof of payment and was told that the card was going to be charged anyway. The city of Las Vegas notified me that they received and over payment of $***.**. I thought they would just reverse the charges but instead they credited a Corp Enterprise credit card. I have been trying to get my money back ever since. I sent all of this information in this last Monday to the email that I was told to send it to originally with no response.
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Jun 30th, 2019 5:50pm
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