couldn't get my coverage information - do taxes - i needed it to complete my taxes

GetHuman603099's customer service issue with Empire Blue Cross Blue Shield from April 2018

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The issue and preferred resolution, in GetHuman603099's own words:
do taxes ... couldn't get my coverage information
i needed it to complete my taxes
getting my coverage info
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Empire Blue Cross Blue Shield

Essential Plan Silver
Customer service issue
Reported by GetHuman603099
Apr 17th, 2018 - 3 mons ago
I have an issue with Empire Blue Cross Blue Shield too
Not resolved
Seen by 4 customers so far
Similar issue to 20 others
0 customers following this
Timeline
GetHuman603099 started working on this issue
Apr 17th 1:13pm
GetHuman603099 indicated the issue is not fixed yet.
Apr 17th 2:13pm