Booking H*XJF* Porto-Male-Porto (***** a ***** ****) Fui parar a Londres e tive de pagar o bilhete Londres*Porto !

GetHuman-isamart's Complaint issue with Emirates from July 2020

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The issue in GetHuman-isamart's own words
Goodnight*Ticket number: **** **********-***Scan the bar code or use the ticket number above at *the self check-in points in the airport.*Your travel information*All times shown are local for each city*Departing * From*Male, Maldives*Leg ** of ** * Male* (MLE) *to Dubai* (DXB) ** Operated by Emirates (equipment owner - Emirates)*Flight*EK*****Economy*Flex*Check-in Opens***Mar*******:***Departure***Mar*******:***MALE*Departing MLE, Ibrahim Nasir International Airport*Seat***E*Status*Confirmed*Arrival***Mar*******:***DUBAI*Arriving DXB, Dubai International Airport*Terminal **Coupon validity:* not before ***Mar***** * not after ***Mar***** Baggage **Kgs*Leg ** of ** * Dubai* (DXB) *to Lisbon* (LIS) ** Operated by Emirates (equipment owner - Emirates)*Flight*EK*****Economy*Flex*Check-in Opens***Mar*******:***Departure***Mar*******:***DUBAI*Departing DXB, Dubai International Airport*Terminal **Seat***E*Status*Confirmed*Arrival***Mar*******:***LISBON*Arriving LIS, Lisbon Portela Airport*Terminal **Coupon validity:* not before ***Mar***** * not after ***Mar***** Baggage **Kgs*Leg ** of ** * Lisbon* (LIS) *to Porto* (OPO) ** Operated by Tap - Air Portugal (equipment owner - Tap - Air Portugal)*Flight*EK******TP*****Economy*Flex*Check-in Opens*Departure***Mar*******:***LISBON*Departing LIS, Lisbon Portela Airport*Terminal **Seat*Status*Confirmed*Arrival***Mar*******:***PORTO*Arriving OPO, Porto Airport*Coupon validity:* not before ***Mar***** * not after ***Mar***** Baggage **Kgs*Fare information*Fare*EUR****Equivalent fare*-*Taxes * Fees * Charges (TFC)*EUR**.**-PT EUR**.**-YP*EUR**.**-F* EUR*.**-ZR*EUR**.**-BQ EUR**.**-H**EUR***.**-YQ*Total fare (Incl. TFC)*EUR****.***Form of payment*CREDIT CARD*Fare calculation*OPO EK X*DXB EK MLE Q OPOMLE**.** ***.**KLEESPT**EOL* EK X*DXB EK X*LIS EK OPO***.**KLEESPT**EOL* NUC***.** END ROE.*******Additional information*FQTP********* *******NON-END*FLEX**I used fully my ticket No : *** ********** from Mal* to London . Mal**London and not Mal**Porto, as it was what I bought and paid to Emirates, and easly You can see in my booking ( Porto-Mal*-Porto) !**I had to buy the tickets London*Porto to my husband and to me, to arrive home as Emirates should have done.**I never thought that Emirates would have such a behavior. **I am sorry but I am disappointed. Regards,***Isabel Martins

GetHuman-isamart did not yet indicate what Emirates should do to make this right.

EK *** *** *** * Camada azulE K * * * * * * * * * Camada azul*Martins.
J* apresentei por duas vezes todos os dados no site Emirates a queixa* a vez sem resposta, a segunda com a resposta acima referida: Ticket number: *** **********-** usado na totalidade (????????) por isso sem direito a ser ressarcida* * que o Ticket number: *** **********, N*O * O BILHETE CONTRATADO INICIALMENTE - * o resultado de ** altera**es por parte da Emirates !
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Emirates

Complaint issue
Reported by GetHuman-isamart
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1113 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-isamart started working on this issue
Jul 11th 10:39pm

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