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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
Top Tip from another customer
If you are already at the airport when your flight is delayed, it's recommended that you go directly to a Delta customer service desk before calling. If a delay is announced before you arrive at the airport, it's a better option to call at that point.
The issue in GetHuman-sanya's own words
Dear Emirates, **I have just missed my flight from Tokio Narita to Dubai Airport*I had original flight from Sapporo with Jetstar n* GK *** with was delayed for more than hour and a half which left me with less that ** min before departure. Either way if I made it to the gate I wouldn't of been able to board. *I contacted Jetstar and they unpolitely told me they can't help me as it was due to Runway Closure at some point *The flight I didn't make on is Tokio Narita to Dubai was at **H, flight n* EK***, and I also had connection flight from Dubai to Zagreb n* EK*****Could you please help me out?
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