The first problem was the employee was rude, I felt rushed and like we were bothering h...

GetHuman2608002's complaint issue with El Pollo Loco from March 2019

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The issue in GetHuman2608002's own words
The first problem was the employee was rude, I felt rushed and like we were bothering him asking for water napkins and plates. When I came to the window I added * extra burritos and he seemed upset and again like i bothered him. **We were moving and the workers wanted el pollo loco so we needed extra plates, and condiments. We spent about ** dollars I have receipt still.**Then when I got back home to eat my chicken bowl was missing the extra sour cream I requested..and no that enough salsa.**I will still come back to el pollo in the future but a full*partial refund would make me happy
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El Pollo Loco

complaint issue
Reported by GetHuman2608002
Mar 27th, 2019 - 22d ago
I have an issue with El Pollo Loco too
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Seen by 1 customer so far
Similar issue to 654 others
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Timeline
GetHuman2608002 started working on this issue
Mar 27th 9:13pm