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The issue in GetHuman1204366's own words
At Pollo Loco And Had The Worst Experience Got Charged Extra And Had Zero Options.Got Laught At And Lie To. Very Horrible Experience And Food Never In My Life.What Happen Was Went In And I Was Next I Love Pollo Loco I Grew Up With It So I wanted Order The ** Dollar Family Meal But The Cashier Said I Can Not Change My Side And It Had To Be Rice And Beans But As Advertise It’s Said Large Side Not Rice And Beans Ok Very Irritated My Mom likes your salad so it was the best for our family.So She Put What ever she wanted to put and charged us extra for the salad and then they hive us a really sad salad and still want to charge us some more for what we want.This Was A Very Big Inconvenience
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