At Pollo Loco And Had The Worst Experience Got Charged Extra And Had Zero Options.Got L...

GetHuman1204366's customer service issue with El Pollo Loco from September 2018

2 views
 | 
2 similar
 | 
0 following
Help with my El Pollo Loco issue
First: share to improve GetHuman1204366's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1204366's next move: call El Pollo Loco.
The best way to get your problem resolved is to tap the button below to start calling El Pollo Loco. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1204366 may need:
Name on the reservation
The issue in GetHuman1204366's own words
At Pollo Loco And Had The Worst Experience Got Charged Extra And Had Zero Options.Got Laught At And Lie To. Very Horrible Experience And Food Never In My Life.What Happen Was Went In And I Was Next I Love Pollo Loco I Grew Up With It So I wanted Order The ** Dollar Family Meal But The Cashier Said I Can Not Change My Side And It Had To Be Rice And Beans But As Advertise It’s Said Large Side Not Rice And Beans Ok Very Irritated My Mom likes your salad so it was the best for our family.So She Put What ever she wanted to put and charged us extra for the salad and then they hive us a really sad salad and still want to charge us some more for what we want.This Was A Very Big Inconvenience
GetHuman1204366 did not yet indicate what El Pollo Loco should do to make this right.
I have an issue with El Pollo Loco too
How GetHuman1204366 fixed the problem
We are waiting for GetHuman1204366 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get El Pollo Loco's attention and get better help faster. Tap below to get started.
Having El Pollo Loco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would El Pollo Loco email you?
This email address isn't valid
Follow this issue
See how GetHuman1204366 fixes it.
This email address isn't valid

El Pollo Loco

Customer service issue
Reported by GetHuman1204366
Sep 25th, 2018 - 2 mons ago
I have an issue with El Pollo Loco too
Not resolved
Seen by 2 customers so far
Similar issue to 2 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1204366 started working on this issue
Sep 25th 11:37pm