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Eero Customer FAQ

Top Answers & How-to Guides

What is Eero's Phone Number?

The question we are asked most often is about how to talk to Eero customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use Eero with a VPN service?

Yes, you can use Eero with a VPN service. Eero routers have built-in support for VPN connections, allowing you to protect your online...
Ask any question you have about Eero customer service, get an answer now.
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Overview

What is Eero?

Eero is a revolutionary mesh Wi-Fi system designed to bring reliable and seamless internet coverage to every corner of your home. It...
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Functionality

How does Eero work?

Eero is a mesh Wi-Fi system that works by distributing multiple access points throughout your home or space. These access points, called...
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Installation

How many Eero devices do I need for my home?

The number of Eero devices you need for your home depends on various factors such as the size, layout, and construction of your space....
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Compatibility

Can I use Eero with my existing Wi-Fi router?

Yes, you can use Eero with your existing Wi-Fi router. Eero is designed to seamlessly integrate with any existing network setup. It...
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Is Eero compatible with all internet service providers?

Yes, Eero is compatible with most internet service providers (ISPs). Eero routers are designed to work with any broadband connection,...
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Frequency Bands

Does Eero support both 2.4GHz and 5GHz Wi-Fi bands?

Yes, Eero supports both 2.4GHz and 5GHz Wi-Fi bands. The Eero Wi-Fi system is designed to provide reliable and fast wireless connectivity...
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Expansion

Can I expand my Eero network with additional Eero devices?

Yes, you can expand your Eero network by adding additional Eero devices. Eero's mesh network system allows you to create a seamless...
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Subscription

What is the Eero Secure subscription?

The Eero Secure subscription is a comprehensive security service offered by Eero. It aims to protect your entire home network from...
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App

Does Eero have a mobile app?

Yes, Eero does have a mobile app. The Eero mobile app enables users to effortlessly control and manage their Eero home Wi-Fi system....
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Parental Controls

Can I set up parental controls with Eero?

Yes, you can set up parental controls with Eero. Eero offers a robust set of tools to help you manage and control your family's internet...
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Warranty

What is the warranty on Eero devices?

The warranty on Eero devices is a limited one-year warranty from the date of purchase. Eero warrants that its devices will be free...
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VPN

Can I use Eero with a VPN service?

Yes, you can use Eero with a VPN service. Eero routers have built-in support for VPN connections, allowing you to protect your online...
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Help me with my Eero customer service issue

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FAQ Table of Contents

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